Frequently Asked Questions

Our signs are made from high-quality solid wood, selected for its robustness and authentic appearance. This choice allows us to guarantee optimal durability and an aesthetic that evokes nature and the spirit of hiking trails.

Absolutely! We offer full customization of our signs. If the hike or location you wish to commemorate is not in our collection, you can provide us with the information, and we will create a unique sign for you.

We offer several options for attaching your sign, depending on your needs and location:

1. Screw (for outdoor signs): Ideal for a strong and durable outdoor attachment.
2. Adhere: A practical solution for attaching your sign without drilling, suitable for flat, indoor surfaces.
3. Stand: For a freestanding installation, perfect if you want to move the sign easily.
4. Hang: Thanks to the holes on the back of the sign, you can elegantly hang it on a wall or suitable surface.

If you have any questions about attachment or need advice on choosing the best option, please don't hesitate to contact us. 😊

Yes, our panels are perfectly suited for outdoor use.

They are designed to withstand bad weather, sun, and humidity thanks to their careful manufacturing and high-quality materials. However, it is important to choose the appropriate fastening (such as screwing) to ensure a durable outdoor installation.

If you have any further questions or need advice for outdoor installation, we are at your disposal! 😊

Our panels require little maintenance. For indoor use, simply dust with a dry cloth. If installing outdoors, occasional cleaning with a soft, slightly damp cloth is recommended. Avoid prolonged exposure to moisture to preserve the quality of the wood.

1. Place: Simply place your panel on a shelf, console table, or even a mantelpiece for an installation without any fixings.
2. Adhere: Use strong double-sided adhesive, perfect for smooth surfaces. This option allows for quick attachment without drilling or nails.
3. Hang: You can hang the panel using a nice wire, rope, or ribbon for a suspended and decorative effect.
4. Screw: For a permanent fixture, screw the panel directly to the wall. This option is ideal for outdoor use or if you want a more durable mounting.

For custom signs, manufacturing time is generally 7 to 10 business days. Then, delivery takes between 2 and 5 business days depending on your location. You will be informed at each step to track your order.

We carefully inspect each panel before shipping. However, if damage occurs during transit, please contact us within 48 hours of receipt with photos of the item and packaging, and we will find a solution together.

Yes, we deliver to several countries. Shipping costs and delivery times may vary depending on the destination, visible during the checkout process. Please do not hesitate to contact us to find out about the specific conditions for your location.

- For non-customized products, we only accept modifications or cancellations within 5 hours of the order.

- For customized products, we only accept modifications or cancellations within 2 hours of the order.

After this time, the manufacturing process has begun and, due to customization, we cannot cancel or refund the purchase.

For custom signs, no returns or exchanges are possible once production has started, as each creation is unique and specifically designed for you.

However, for our classic signs, you can return them within 14 days of receipt, provided they are in perfect condition.

If you have any questions about returns, please do not hesitate to contact us!